DeviceDecoded
Virgin · Carrier Unlock

Unlock HiLo from Virgin

Permanently remove the Virgin network lock from your HiLo using its IMEI. Use any SIM, anywhere — including international carriers when you travel.

Price

$19.99

Delivery

1-5 business days

Method

Official IMEI

Permanent factory whitelist. No software.

About this HiLo × Virgin unlock

Virgin locks devices to its network when sold on contract or financed. Unlocking your HiLo is straightforward once your account meets Virgin's eligibility criteria — typically the device must be paid off and not reported lost or stolen.

DeviceDecoded uses the manufacturer's official unlock channel. We submit your HiLo's IMEI directly, and once approved, the device is permanently whitelisted. The unlock survives factory resets, OS updates, and SIM swaps.

Virgin country coverage

Virgin operates in 3 countries. Your HiLo unlock works regardless of which country it was originally sold in.

  • 🇦🇺 Australia
  • 🇫🇷 France
  • 🇬🇧 UK

Popular HiLo models on Virgin

FAQ — HiLo on Virgin

Can Virgin block this unlock?
No. Once your HiLo's IMEI is whitelisted on the manufacturer's database, Virgin cannot reverse it.
Will my HiLo stay unlocked after a factory reset?
Yes. The unlock is permanent at the factory level — it persists through factory resets, OS updates, and SIM changes.
Do I need my Virgin account credentials?
No. We unlock by IMEI alone. You don't need to provide your Virgin username, PIN, or account number.
What if my HiLo is still on a Virgin payment plan?
It depends on the device's status. Start with the eligibility check at our unlock checkout — that page explains how the two-stage payment works before you commit.

Other brands on Virgin

Ready to free your HiLo from Virgin?

Enter your IMEI to start. Money-back if we can't deliver.

Start unlock →