Unlock HQ from Smart
Permanently remove the Smart network lock from your HQ using its IMEI. Use any SIM, anywhere — including international carriers when you travel.
Price
$19.99
Delivery
1-5 business days
Method
Official IMEI
Permanent factory whitelist. No software.
About this HQ × Smart unlock
Smart locks devices to its network when sold on contract or financed. Unlocking your HQ is straightforward once your account meets Smart's eligibility criteria — typically the device must be paid off and not reported lost or stolen.
DeviceDecoded uses the manufacturer's official unlock channel. We submit your HQ's IMEI directly, and once approved, the device is permanently whitelisted. The unlock survives factory resets, OS updates, and SIM swaps.
Smart country coverage
Smart operates in 4 countries. Your HQ unlock works regardless of which country it was originally sold in.
Popular HQ models on Smart
FAQ — HQ on Smart
- Can Smart block this unlock?
- No. Once your HQ's IMEI is whitelisted on the manufacturer's database, Smart cannot reverse it.
- Will my HQ stay unlocked after a factory reset?
- Yes. The unlock is permanent at the factory level — it persists through factory resets, OS updates, and SIM changes.
- Do I need my Smart account credentials?
- No. We unlock by IMEI alone. You don't need to provide your Smart username, PIN, or account number.
- What if my HQ is still on a Smart payment plan?
- It depends on the device's status. Start with the eligibility check at our unlock checkout — that page explains how the two-stage payment works before you commit.
Other brands on Smart
Ready to free your HQ from Smart?
Enter your IMEI to start. Money-back if we can't deliver.