Unlock Surface from Personal
Permanently remove the Personal network lock from your Surface using its IMEI. Use any SIM, anywhere — including international carriers when you travel.
Price
$19.99
Delivery
1-5 business days
Method
Official IMEI
Permanent factory whitelist. No software.
About this Surface × Personal unlock
Personal locks devices to its network when sold on contract or financed. Unlocking your Surface is straightforward once your account meets Personal's eligibility criteria — typically the device must be paid off and not reported lost or stolen.
DeviceDecoded uses the manufacturer's official unlock channel. We submit your Surface's IMEI directly, and once approved, the device is permanently whitelisted. The unlock survives factory resets, OS updates, and SIM swaps.
Personal country coverage
Personal operates in 2 countries. Your Surface unlock works regardless of which country it was originally sold in.
Popular Surface models on Personal
FAQ — Surface on Personal
- Can Personal block this unlock?
- No. Once your Surface's IMEI is whitelisted on the manufacturer's database, Personal cannot reverse it.
- Will my Surface stay unlocked after a factory reset?
- Yes. The unlock is permanent at the factory level — it persists through factory resets, OS updates, and SIM changes.
- Do I need my Personal account credentials?
- No. We unlock by IMEI alone. You don't need to provide your Personal username, PIN, or account number.
- What if my Surface is still on a Personal payment plan?
- It depends on the device's status. Start with the eligibility check at our unlock checkout — that page explains how the two-stage payment works before you commit.
Other brands on Personal
Ready to free your Surface from Personal?
Enter your IMEI to start. Money-back if we can't deliver.