Unlock ZME from Personal
Permanently remove the Personal network lock from your ZME using its IMEI. Use any SIM, anywhere — including international carriers when you travel.
Price
$19.99
Delivery
1-5 business days
Method
Official IMEI
Permanent factory whitelist. No software.
"Moved from the US to Ireland and changed my Apple ID region. Something went wrong with the transition and my phone locked to the old account. Spent two weeks going around in circle..."
"My mum passed away last year and left me her iPhone 12. I couldn't get past the iCloud screen and Apple said without the credentials there was nothing they could do. DeviceDecoded..."
"Factory reset my old iPhone before giving it to my daughter and somehow lost access to the Apple ID I'd used for years. Apple Support couldn't help without the original email addre..."
About this ZME × Personal unlock
Personal locks devices to its network when sold on contract or financed. Unlocking your ZME is straightforward once your account meets Personal's eligibility criteria — typically the device must be paid off and not reported lost or stolen.
DeviceDecoded uses the manufacturer's official unlock channel. We submit your ZME's IMEI directly, and once approved, the device is permanently whitelisted. The unlock survives factory resets, OS updates, and SIM swaps.
Personal country coverage
Personal operates in 2 countries. Your ZME unlock works regardless of which country it was originally sold in.
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FAQ — ZME on Personal
- Can Personal block this unlock?
- No. Once your ZME's IMEI is whitelisted on the manufacturer's database, Personal cannot reverse it.
- Will my ZME stay unlocked after a factory reset?
- Yes. The unlock is permanent at the factory level — it persists through factory resets, OS updates, and SIM changes.
- Do I need my Personal account credentials?
- No. We unlock by IMEI alone. You don't need to provide your Personal username, PIN, or account number.
- What if my ZME is still on a Personal payment plan?
- It depends on the device's status. Start with the eligibility check at our unlock checkout — that page explains how the two-stage payment works before you commit.
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Ready to free your ZME from Personal?
Enter your IMEI to start. Money-back if we can't deliver.