Personal · Carrier Unlock

Unlock ZTC from Personal

Permanently remove the Personal network lock from your ZTC using its IMEI. Use any SIM, anywhere — including international carriers when you travel.

Unlock my ZTC — $19.99

Price

$19.99

Delivery

1-5 business days

Method

Official IMEI

Permanent factory whitelist. No software.

About this ZTC × Personal unlock

Personal locks devices to its network when sold on contract or financed. Unlocking your ZTC is straightforward once your account meets Personal's eligibility criteria — typically the device must be paid off and not reported lost or stolen.

DeviceDecoded uses the manufacturer's official unlock channel. We submit your ZTC's IMEI directly, and once approved, the device is permanently whitelisted. The unlock survives factory resets, OS updates, and SIM swaps.

Personal country coverage

Personal operates in 2 countries. Your ZTC unlock works regardless of which country it was originally sold in.

Popular ZTC models on Personal

FAQ — ZTC on Personal

Can Personal block this unlock?: No. Once your ZTC's IMEI is whitelisted on the manufacturer's database, Personal cannot reverse it.
Will my ZTC stay unlocked after a factory reset?: Yes. The unlock is permanent at the factory level — it persists through factory resets, OS updates, and SIM changes.
Do I need my Personal account credentials?: No. We unlock by IMEI alone. You don't need to provide your Personal username, PIN, or account number.
What if my ZTC is still on a Personal payment plan?: It depends on the device's status. Start with the eligibility check at our unlock checkout — that page explains how the two-stage payment works before you commit.

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Ready to free your ZTC from Personal?

Enter your IMEI to start. Money-back if we can't deliver.

Start unlock →