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Xiaomi · Redmi · POCO — Unlock Service

Xiaomi Mi Account Unlock

Remove the Xiaomi Mi Account (anti-theft) lock from any Xiaomi, Redmi or POCO phone. Enter your device's IMEI to get an instant price quote with our money-back guarantee.

Permanent removal No root required Money-back guarantee Trusted by customers worldwide

Instant Device Check

Check your Mi Account lock status

Enter the IMEI or serial number of your Xiaomi, Redmi or POCO for an instant, no-obligation quote.

Find your IMEI in Settings → About phone → IMEI, or dial *#06#.

Mi Account Check Result

Xiaomi device confirmed
How It Works

How Our Mi Account Unlock Works

Not a Xiaomi? Android FRP Unlock →

1

Enter IMEI

Submit your device's 15-digit IMEI number using the form above — dial *#06# to find it.

2

We Process

Our team removes the Mi Account lock through server-side channels. Track progress with your order reference.

3

Device Unlocked

Complete setup as normal — your Xiaomi is permanently free from the Mi Account lock.


Understanding the Problem

What is the Xiaomi Mi Account Lock?

The Mi Account lock is Xiaomi's built-in anti-theft feature, tied to the "Find Device" service in MIUI / HyperOS. When a Xiaomi, Redmi or POCO is reset without first removing its Mi Account, the setup wizard demands the original Mi Account credentials before the phone can be used. Without them, the device is stuck at the "This device is locked" screen. It is Xiaomi's counterpart to Apple's iCloud Activation Lock and Google's FRP.

While the Mi Account lock protects owners from theft, it becomes a problem when you legitimately acquire a device where the previous owner didn't sign out of their Mi Account before resetting it — a common situation with second-hand purchases and inherited phones.

Our unlock service removes the Mi Account lock through server-side channels, with no root or flashing required where possible. The removal is permanent and survives factory resets and MIUI / HyperOS updates.

Common Scenarios We Help With

Second-Hand Purchase
Seller reset the phone without removing their Mi Account
Inherited Device
Family member's Xiaomi where the Mi Account details are unknown
Forgotten Credentials
Your own Xiaomi where you've lost access to your Mi Account
Locked After Reset
Factory reset without signing out of the Mi Account first

Who This Is For

Does our service cover your scenario?

Bought a Redmi or POCO stuck asking for a Mi Account?

This is the most common reason customers come to us. When you buy a second-hand Xiaomi — from eBay, Facebook Marketplace, or a private seller — the previous owner may have reset it without removing their Mi Account. Our IMEI-based unlock removes the Mi Account lock server-side regardless of whether the original owner is contactable.

Enter your IMEI above →

Inherited a Xiaomi and can't get past the Mi Account lock?

Inheriting a device from a relative is one of the most difficult situations to navigate. Xiaomi's standard recovery process requires the account credentials. Our unlock service provides a faster resolution — no long delays.

Enter your IMEI above →

Locked out of your own Mi Account after a reset?

Factory reset without signing out, changed Mi Account credentials, or lost access to the linked email or phone number — our unlock service removes the Mi Account lock via IMEI, giving you full access to set the phone up again.

Enter your IMEI above →

Have several ex-fleet Xiaomi devices to clear?

Bulk Mi Account lock removals are supported for resellers and asset disposal companies. Enter the first IMEI to see pricing, then contact us for a multi-unit quote.

Enter your IMEI above →

Permanent Removal

Our server-side Mi Account removal is permanent. It survives software updates and factory resets.

Secure & Private

We never access your device data. The unlock is processed entirely at the server level using your IMEI.


More Information

Related Unlock Services


Prefer an app? · PhoneToolbox

Do it from your computer with PhoneToolbox

PhoneToolbox is our free desktop app for Windows and Mac. Plug your Xiaomi in, read the IMEI automatically, and start the same Mi Account removal from there — alongside backup, transfer and the rest of the toolkit.

Get PhoneToolbox

FAQ

Frequently Asked Questions

What is the Xiaomi Mi Account lock?
The Mi Account lock is Xiaomi's anti-theft feature, tied to the "Find Device" service in MIUI / HyperOS. After a device is factory reset, the setup wizard asks for the Mi Account that was previously signed in. If you don't have those credentials, the phone is locked. It is the Xiaomi equivalent of Apple's iCloud Activation Lock and Google's FRP.
How does the Mi Account unlock process work?
We remove the Mi Account lock through server-side channels using only your 15-digit IMEI number. Once your order is submitted, our team initiates the removal request. When complete, you simply finish setting up the phone without being asked for the previous owner's Mi Account.
Which devices do you support?
We support Mi Account lock removal across the whole Xiaomi family: Xiaomi (including the Mi and Xiaomi numbered series), Redmi (including Redmi Note), and POCO. If your phone is a different brand, you likely need our FRP Unlock instead.
Will the unlock wipe or delete my data?
A device sitting at the Mi Account lock screen has typically already been factory reset, so there is no personal data on it. The unlock itself does not delete anything further — it only removes the Mi Account verification requirement so you can complete setup.
Is this a permanent unlock?
Yes. Our removal is performed at the server level, meaning it is permanent. The device will remain free of the Mi Account lock through software updates and future factory resets. It is a genuine removal, not a temporary bypass.
Do I need to root or flash my phone?
No. Our service is processed server-side by IMEI. Where possible, no root, custom firmware, or flashing is required — you provide the IMEI and we handle the removal remotely.
What if you can't unlock my device?
We offer a full money-back guarantee. If we are unable to complete the Mi Account removal for any reason, you receive a complete refund. There is no risk to you.
Is this legal?
Yes. We provide legitimate Mi Account unlock services for devices that you legally own. We do not support or facilitate the unlocking of stolen devices. Our service is intended for legitimate owners who have lost access to their Mi Account credentials.
How long does the Mi Account unlock take?
Processing times vary by model and security patch level. Orders typically complete within 1–3 business days. You'll receive an email confirmation when your device is unlocked.
Do I need to send you my phone?
No. Our unlock is entirely remote. You only need to provide your 15-digit IMEI number. The device does not need to leave your possession at any point during the process.
What is the difference between the Mi Account lock and FRP?
The Mi Account lock is Xiaomi's own theft protection, linked to your Mi Account. FRP (Factory Reset Protection) is Google's Android-wide lock, linked to your Google account. A Xiaomi phone can have either or both — if you're stuck on a Google account screen, you need our FRP Unlock; if it asks for a Mi Account, this is the right service.
Can I track the progress of my unlock order?
Yes. After placing your order, you'll receive a unique order reference by email. You can use this reference along with your email address to check your order status at any time via our order status page.